If an assigned Repairman sends you an invoice without completing a job, please cancel the case and send us a complaint about your Repairman.


The Rm5 penalty will be refunded to your account once we have reviewed the complaint and The Repairman will be penalised instead.



You would need to re-create the case in order to hire another Repairman for your job.


Follow these steps to make a complaint of your assigned Repairman.

  1. Go to the side menu
  2. Select History and select the relevant case
  3. Select Report which will redirect you to your email client and tell us what happened

We will get back to you as soon as possible, after you have made a complaint.